Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four answers for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A),(B),(C) or (D) on your answer sheet.
You must mark your answers on the separate answer sheet. Do not write your answers in your test book.
Questions 131-134 refer to the following memo.
Questions 135-138 refer to the following article
Question 139-142 refer to the following letter.
Question 143-146 refer to the following email.